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Festive Season Order Cut-off Dates 2019

Festive Season Order Cut-off Dates

Like you, we really want to make sure that your orders arrive in time to spoil your loved one this festive season. That being said, things get a little crazy around this time and we don't want to disappoint. Here's what you need to know in order to get it delivered on time for you to place under your Christmas tree.

Please note: Shipping times are based on  In stock, ships immediately items only. Please check the product page to confirm if your desired item is In stock and can ship immediately.


Cape Town Orders — Closed

  • Order and pay by Saturday 21st December before 12h00
  • Cape Town delivery area includes Southern Suburbs, Northern Suburbs, Southern Peninsula, Stellenbosch and Somerset West
  • Please see below for in-store collection options

Main Centre Orders — Closed

  • Order and pay by Friday 20th December before 14h00
  • NOTE: Main centre orders are closed for delivery by Christmas

Regional Area Orders — Closed

  • Order and pay by Thursday 19th December before 14h00
  • NOTE: Regional area orders are closed for delivery by Christmas

In-store Order Collection (Cape Town & Somerset West) — Closed

  • Order and pay before 14h00 on Saturday 21st December to make collection cut-off times.
  • Our Cape Town stores are, however, open for last-minute shopping. See our Store Directory

Westlake Outlet Collections

  • Saturday 21st December, between 08h00 and 13h00
  • Tuesday 24th December, between 09h00 and 17h00
  • We are closed on Sundays and Public Holidays (excluding Monday 16th December, we are open 09h00 - 13h00)

Westlake Outlet Store details →

Gardens Store Collections

  • Sunday 22nd December, between 09h00 and 14h00
  • Tuesday 24th December, between 09h00 and 19h00
  • Thursday 26th December from 9h00 to 14h00
  • We are closed on Wednesday 25th December and 1st January

Gardens Store details →

Willowbridge Store Collections

  • Sunday 22nd December, between 09h00 and 17h00
  • Tuesday 24th December, between 09h00 and 17h00
  • We are closed on Wednesday 25th December and 1st January

Willowbridge Store details →

V&A Waterfront Store Collections

  • Friday 13th December to Monday 23rd December, between 09h00 and 22h00
  • Tuesday 24th December, between 09h00 and 21h00
  • We are closed on Wednesday 25th December

V&A Store details →

Somerset Mall Store Collections

  • Friday 6th December to Monday 23rd December, between 08h00 and 20h00
  • Tuesday 24th December, between 08h00 and 18h00
  • We are closed on Wednesday 25th December

Somerset Mall Store details →


In-store Order Collection (Johannesburg) — Closed

  • Order and pay before 14h00 on Friday 20th December to make collection cut-off times.
  • Our Johannesburg stores are, however, open for last-minute shopping. See our Store Directory

Sandton City Collections

  • Festive trading hours between Friday 29 November and Sunday 22nd December, between 09h00 and 21h00
  • Tuesday 24th December, between 09h00 and 18h00
  • Thursday 26th December, between 09h00 and 18h00
  • We are closed on Wednesday 25th December and 1st January

Sandton City Store details → 

Mall of Africa Collections

  • Monday to Saturday from 6th December and 19 December, between 09h00 and 21h00
  • Sundays from 8th to 15th December, between 09h00 and 20h00
  • Monday 16th to Thursday 19th December, between 08h00 and 21h00
  • Friday 20th to Monday 23rd December, between 08h00 and 22h00
  • Tuesday 24th December, between 08h00 and 18h00
  • We are closed on Wednesday 25th December

Mall of Africa Store details →


PostNet Order Collections

Did you know: Customer can choose to collect their orders from over 300 PostNet stores throughout South Africa.

Though we do our best to ensure deliveries to PostNet stores are on time, as promised, we recommend that you confirm with your PostNet branch before collecting your order. PostNet will send an SMS to the recipient's phone number when the order is available to collect.

Learn more about PostNet collections →

Still a bit stumped? Send us an email or call 0861 702 4969.

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