Skip to main content

Help Centre

Ask a question, browse popular help topics or contact customer service.

FNB Customer 3D Secure Activation

If you're an FNB customer and know that your card has not yet activated for 3D Secure, you can activate your card by following these steps on your FNB profile:

  • Select the "My Bank Accounts" tab
  • Then select the "My Cards" tab
  • Find the card you want to activate
  • Click on the "Activate Now" link in the "Verified by Visa" column
  • Fill in all your details as prompted
  • You will be sent an OTP to your mobile phone - enter this in the OTP field
  • Once done, your card will be good-to-go for your next online purchase

You can find out more about Verified by Visa for FNB customers here.

Loading
How can we help? e.g. How to track my order
Search

Still a bit stumped? Send us an email or call 0861 702 4969.

Items in Your Cart