Skip to main content

Help Centre

Ask a question, browse popular help topics or contact customer service.

Payment Issues

I lost connection while trying to make my payment, what now?

Not to worry. When you place an order, we send you an order confirmation email, even when payment hasn't been made yet. In this email, you will find our bank details as well as links for completing the payment via credit card, eBucks or Discovery Miles.

I lost connection while trying to pay and I'm not sure if my payment was successful?

If your payment was successful, you will receive and email confirming your payment.

Loading
How can we help? e.g. How to track my order
Search

Still a bit stumped? Send us an email or call 0861 702 4969.

Items in Your Cart